MFEConceptCommunity 2016

MFEConceptCommunity 2016

Steal This Idea! How a Whiteboard Can Improve Delivery Accuracy

1 MIN READ

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Here’s an alternative to asking your drivers to take photos of the loads they deliver to jobsites: Give your yard manager a smart phone to snap pictures of the delivery trucks just before they head out. City Lumber in Huntsville, Ala., keeps track of things by including in its photos a whiteboard on which there’s written the number of each delivery ticket aboard the load. Sales manager Bill Nunley says that when a customer calls in about missing goods, the whiteboard shot provides a quick clue as to where to find the materials. Odds are, they’re at one of the trip’s other dropoff points.

About the Author

Craig Webb

Craig Webb is president of Webb Analytics, a consulting company for construction supply dealers, distributors, vendors, and investors. Contact him at cwebb@webb-analytics.com or 202.374.2068.

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