The Home Depot announced two leadership changes: Matt Carey has been appointed executive vice president of customer experience, effective immediately, and Fahim Siddiqui has been named executive vice president and chief information officer (CIO).
In the newly formed position of EVP of customer experience, Carey will be responsible for leading the vision, design, and development of new and innovative solutions that drive a “seamless experience” for Home Depot customers, according to the home improvement retailer.
“In his 14 years with The Home Depot, Matt has spearheaded an enormous technology transformation across our stores, supply chain, merchandising, and digital presence,” Ted Decker, CEO and president of The Home Depot, said in a news release. “Now more than ever, our customers expect to shop with us how, when, and where they want — and there’s little tolerance for friction in the shopping experience. Matt has a proven track record driving customer-first technology innovation, and I look forward to his leadership as we continue to make shopping at Home Depot a truly interconnected, easy experience for our customers.”
Prior to joining The Home Depot, Carey served as senior vice president and chief technology officer at eBay, where he was responsible for product development, site operations, cybersecurity, platform engineering, data warehousing, and catalog operations. Prior to working at eBay, Carey spent more than 20 years with Walmart, where he served as a senior vice president and chief technology officer.
In the role of CIO, Siddiqui will be responsible for all aspects of the retailer’s technology strategy, infrastructure, and software development for Home Depot’s 2,317 retail stores, supply chain facilities, store support centers, and online systems. Siddiqui joined the company in 2018 as senior vice president of information technology, where he focused on the development of applications and solutions for online, marketing, merchandising, supply chain, data, and analytics functions.In his previous role with the company, Siddiqui led the buildout of a central platform of common services to deliver agility, consistency, and efficiency across the customer experience, according to The Home Depot.
Prior to joining The Home Depot, Siddiqui worked for more than three decades leading software development in the retail, energy, and telecom sectors, with Staples, MCI, Time Warner Telecom, and Sprint.
“Fahim is a tremendous leader and a brilliant technologist who understands the power of technology to unlock a better experience for our customers and associates, and I look forward to working with him in this next phase of growth for The Home Depot.”
