The Home Depot opened a 1.5 million square-foot distribution center in Dallas, Texas to fulfill online orders and store orders. The distribution center is designed to meet customers’ delivery needs through multiple channels, either delivering items directly to customers’ homes or for pickup at local stores.
The Dallas supply chain site also will manage customer delivery and installation of large appliances, such as washers, dryers, and refrigerators ordered in stores or online. According to Home Depot, the operation offers an improved purchase and delivery experience for Home Depot customers in the Dallas-Fort Worth area.
“We’re focused on creating an easier and more convenient shopping experience for our customers’ home improvement needs, whether they shop in stores or online,” Stephanie Smith, senior vice president of supply chain for The Home Depot, said in a news release. “Our supply chain is the foundation for delivering on our pro and DIY customers’ changing expectations, which is why we’re investing to offer same day and next day delivery to 90% of the U.S. population.”
The distribution facility features a zero-emission hydrogen fuel cell charging station, a sustainable and more efficient way to power material handling equipment. The center also includes more than six miles of mechanized lines and other automation technologies that are designed to enable increased product flow.
The Dallas-Fort Worth market is a key area for Home Depot’s delivery and supply chain strategy, and the home-improvement retailer opened a flatbed delivery center in the metro market in 2020. The center delivers building materials and other bulky products directly to DIY and pro customers when and where they need it, within the same day or the day after ordering.
The latest Dallas facility is part of Home Depot’s $1.2 billion investment to expand its national distribution and delivery network. The company’s supply chain footprint in the Dallas-Fort Worth area will grow from 2.1 million square feet to 4.5 million square feet by the end of 2021. Home Depot currently operates 20 distribution centers in Texas. The retailer plans to open two new distribution centers in Perth Amboy, N.J. within the calendar year.
