History shows every generation’s best and brightest will go where the greatest opportunities are, notes Tony Misura, president of the Misura Group.
Trouble is, LBM is not that place.
That’s especially vexing for Misura because his Minneapolis-based firm gets paid to find executive talent for building material suppliers. He and Bill Tucker, account executive with the Charlotte, N.C.-based recruiting company Schaffer Associates, both say they’re finding it hard to locate people in their late 20s to early 40s who could fill middle-management positions.
“The best, brightest, and those most comfortable with risk left the LBM industry,” Misura says. And many of those who left didn’t go voluntarily; they were pushed out the door by companies that needed to cut staff and often chose to do so by firing newer, younger staff.
Now that housing starts have begun moving upward, dealers need those younger workers. “Our phone is beginning to ring and we’re getting people inquiring about hiring,” says Tucker, who until recently was president of the Florida Building Material Association.
Their job is hampered by what LBM recruiters describe as unrealistic expectations of current upper-management officials regarding how many candidates there are. And when they do turn up good people, Misura and Tucker find the candidates are nervous about pursuing new opportunities.
As a result, the recruiters say, many execs nearing retirement may have to work longer than planned. In addition, the candidates available tend to be in their 40s and early 50s, so these replacements will not be the decades-long fix many dealers desire.
“With Baby Boomers beginning to retire, there’s not going to be a lot of people in the market to find,” Tucker says. “We think it’s going to be a tumultuous period of employment.”
Misura also says LBM executives are getting frustrated by talent searches because their definition of talent doesn’t match up with reality.
Executives who survived the downturn tend to be “highly adaptable, highly creative, innovative and effective at providing value in today’s market,” Misura says. But when they look for replacements, he says, “they’re finding individuals that are not adaptable, that are not re-creating themselves, and that are not innovative.”
Tucker believes generational gaps cause some of the disconnect. People being sought now to move in, move up, and take over a company in 10 to 15 years are from the Internet and social media generation, he says. For the people hiring them, these often are foreign concepts.
Adding to that is the unhappiness many of the prospective hires feel after having gone through wage freezes, benefit reductions, and increased workloads. Sometimes, those traumas could make them fed up with their current position and interested in seeking new opportunities. But for those same reasons, other prospects have been unwilling to take risks and pursue more lucrative opportunities.
“The top talents are afraid to expose themselves,” says Misura. “They’re not confident enough to vet the company doing the hiring.”
Misura adds another trend that matters more than ever: the likelihood that a candidate will stay put rather than seek a move because he or she has to consider the needs of children and a spouse—particularly a working spouse.
Still, Misura stresses that those who are willing to pursue new opportunities, embrace change, and encourage innovation are going to be considered the top-level talent moving forward.
All Special Report Articles
It’s Time To Run Your LBM Business Differently
As housing revives, follow these ideas to revive your business so it can handle and profit from increased business.
New Ways To Measure Your LBM Business
Fine-tune your operation’s performance by adding these innovative metrics.
Why Dealers Should Prepare To Accelerate in 2013
Housing data expert Jonathan Smoke predicts growth virtually everywhere nationwide.
Housing Data Expert Gives Tips on Tracking Your Local Economy
Hanley Wood Market Intelligence’s Jonathan Smoke gives advice on which economic indicators deserve the most attention, how economists work, and what to expect through 2014.
Five Steps to Funding Tomorow’s Growth
Get on better footing with lenders by building relationships with myriad money sources.
To Move Forward, Go Back — Back to Basics
Old-school management techniques are some of the best things you can do to advance when housing revives.
Three Reasons Why Lumber Shortages Are Likely by Late 2013
Tighter credit, scaled-back production, and a trucker shortage have put the entire supply chain in limbo.
How a Small Dealer Can Figure Its Sales Reps’ ROI
Consultant Jim Enter offers this formula to help you decide whether your reps are generating sufficient sales.
Hiring? Consider Options Besides Full-Timers
Temps, ‘1099’ contract workers, part-timers and outsourcing firms all might be better.
Why Dealers Should Consider Subcontracting Rather than Hiring New Workers
Veteran LBMer Dena Cordova makes the case for rebuilding your staff in part by hiring ‘1099’ workers.
Past Decisions Hurt Dealers Today as They Seek New Execs
Layoffs during the downturn thinned the ranks, soured young people to an LBM career.
A Dealer’s Guide to Polite Poaching of OSRs
Dealers say there’s an active market in seeking out other dealers’ sales reps. But there’s etiquette to be followed in pursuing those people.
As Business Grows, Dealers Need To Upgrade Tech Capabilities
How do you provide personal TLC when you’re getting busier? By investing in technology.
Mind the (Tech) Gap
Young remodelers are more tech-savvy than their older counterparts. For good or ill, that’s going to change how dealers work with this group.